- Tile Database Is Corrupt Infopackets
- Tile Database Is Corrupt Windows 10
- Tile Database Is Corrupt
- Tile Database Is Corrupt Windows 10
Learning has never been so easy!
Yesterday my start menu suddenly stopped working on my Windows 10 machine. After rebooting, running sfc /SCANNOW, multiple PowerShell commands, and recreating my user profile, I could not get the start menu to come back up. In addition, the search didn't work, Microsoft Edge, and Settings. This wasn't related to a bad Windows Update. It was due to a corrupted live tile database. I found a guide online which walked you through how to create a new database and overwrite the existing but it needed some help. This is my attempt to rewrite the how-to to include more information and be easier to follow for those experiencing similar issues.
Tile Database Is Corrupt Infopackets
6 Steps total
One such reason is that the ‘Tile database is corrupt’. This can lead to the Start menu not working, or tile icons disappearing. Here are three ways to fix the problem. New Tile Database File. The database file appears to have some corruption, this can happen due to disk or network issues or because of a power failure. Recommended Fix. If you are running version 18.1.38.0 or later, you can repair your database by running the relevant command in an administrative PowerShell window: pdqinventory RepairDatabase pdqdeploy RepairDatabase. Windows 10 Start Menu Corrupted - Tile Database Is Corrupt Published by Timothy Tibbetts on The Windows Start Menu is something we all use daily, and occasionally problems arise. One particular error is 'Windows 10 Start Menu Corrupted - Tile Database Is Corrupt.'
Step 1: Create two new profiles
If there's only one user present on the machine, you will need to log into two additional users to create new profiles. You have to do this because you will log into one to copy the database of another to fix the database of the troubled user. You can't copy the database of an account you're logged in since it will be 'in use'.
I logged into the domain administrator and local administrator account. You can log into either new account, just be sure that one of them is an administrator and can access other user profile folders.
Step 2: Reboot
This is important. The corrupted database will say it's still in use if you try to replace it without rebooting. This will make sure that the process that's accessing that database is terminated. This also assures that all users have been signed out.
Step 3: Login as an administrator
I logged in as the domain administrator to copy the local administrator's database to replace mine.
Step 4: Replace the corrupted database
Browse to C:UsersOtherNewAccountYouAreNotUsingAppDataLocalTileDataLayer
Tile Database Is Corrupt Windows 10
Right click on the folder Database and click copy.
Now browse to C:UsersUserAccountExperiencingProblemsAppDataLocalTileDataLayer
Rename the Database folder in that account to Database.old
Now paste the Database folder you copied from the other user account. This will remove all modifications and shortcuts you've added to the start menu but hey...at least it'll work now!
Step 5: Reboot for the last time
Hopefully you have a SSD to make this less painful :)
Step 6: Sign into the user account that originally had the problem
The start menu will now work, as well as everything else that wouldn't respond. As described above, you'll lose all modifications and shortcuts to the start menu since you copied the style from another user account. You'll also notice that the locally installed apps will NOT show under All Apps. This is a quick fix, simply pin anything as a shortcut to the start menu (browse to Program Files to pin a program). Suddenly all of your apps will appear under Recently added and show up again under All Apps.
Tile Database Is Corrupt
It's an easy fix but a strange problem. I can understand how this will affect Cortana but I don't understand why it would make Microsoft Edge disappear and make Settings unresponsive. I'm not aware of the cause either. At least if you're challenged with this in the future...the fix is here!
Published: Dec 11, 2015 · Last Updated: Dec 14, 2015
References
- Original how-to
15 Comments
- JalapenoT-RAV89 Dec 14, 2015 at 02:15pmNice write up.
I have two windows 10 machines and my start menu, search and task bar always stop working if the computer isn't restarted for about a week. After a restart everything is fine. I wonder if your steps will help this less extreme situation. If I try it I'll let you know. - JalapenoEmerson1 Dec 14, 2015 at 03:05pmThere is also a file that Microsoft put out that helps to fix this issue, I don't recall if it kept my settings and such or not
CSSEmerg67758.diagcab - Poblanodlw111111111 Dec 14, 2015 at 03:18pmMy solution is not use the Windows Start Bar with all those busy tiles. I removed all the tiles and placed the programs I use on the task bar. Easy. My Start Bar is bare as can be.
I don't use the 'apps' or download any new items from the apps store.
I did notice since the PDF extension defaults to a MS Edge extension and I figured out how to change it. (I don't use Edge either) and when I looked at my Adobe program it was for MS 8. Guess MS assumed everyone would use Edge to open pdf's. Meh.
I downloaded the new version from the Adobe website. Added program to task bar and works great.
Thank you for the nice write up though. Leave it to MS to fu a start bar. - Thai PepperBDunbar5012 Dec 14, 2015 at 06:30pmI had no idea this was happening. I'm glad I know ahead of time, now. Thanks!
- JalapenoJoeB13 Dec 26, 2015 at 05:43pmI've been fighting this problem on my home PC for 2 days and was about to format/reload. Mother of God, thank you.I'd run the SCF/DCIM/SCF gauntlet, and the CSSEmerg67758.diagcab troubleshooter had all done nothing to help resolve. I'd assumed that it had to be user-specific because only one of the two user accounts on the machine was being affected; but was running into a dead end there.You are a saint, starg33ker, and my the new year bring you all of the finest things!
- PimientoBigEinNM Dec 28, 2015 at 06:35pmI was able to solve the problem simply by adding another user account (admin), restarting, logging into the new account, launching a couple of the programs that weren't opening (Outlook 2010 and Chrome), restarting and logging into the original account experiencing the problem. Somehow that jarred something loose and fixed the problem without copying the database folders.
- ChipotleCanadian Tech Guy Mar 16, 2016 at 08:21pmThanks for this. We are later adopters and are about to deploy. This had never come up in my testing, so thanks for making me aware of both the issue and the fix.CTG
- JalapenoBringerOfLaw Apr 7, 2016 at 02:54pmBanging my head against the wall on this one.... I've followed the steps above to no avail. Tried renaming the DB folder to 'old', no luck. Tried naming the entire TileDataLayer folder to 'old', no luck. Created a new User acct, verified that I could launch programs from its Start Menu, followed the 6 steps above, still no luck. At this point, I start rolling it back with System Restore, since the Start Menu was working fine last week. May have stumbled across the answer during that process. I rolled it back one point at a time, scanning for affected programs each time before pulling the trigger. The Start Menu started working again after I rolled it back past a Chrome update. Chrome was the only program affected by that particular restore point, and once it was out of the way, Start began working again. Here's my guess (and it's just that): There was a shortcut to Chrome on the Start Menu after the System Restore was performed. Chrome updates in the background without notification. The shortcut in the Start Menu is somehow version specific, and craps out when the connection between it and the actual Chrome application is broken. Now, that doesn't explain why a new copy of a clean TileDataLayer DB won't fix it (since the Chrome shortcut wasn't on the other accounts), but there may be something else in the profile that ties in somewhere. That might also explain why the Admin and Domain Admin acct Start Menus continue to work, since they're basically at default. Your mileage may vary...
- AnaheimChristian9499 Apr 25, 2016 at 01:44pmI followed all the steps but also without any luck.I am evaluating Win10 for our Company and this is the only problem I couldn't find a fitting workaround for. ...
What I found out is, that this error somehow announces itself.
Before I am no more able to click onto the start menu button without getting this odd error, I cannot access specific mapped DFS-drives/folders any more. This DFS-Folders (m:admindata ; m:kaspersky ) are mapped to hidden shares on my admin-Server and i should have RW-rights.
I am still able to access DFS-folders within m:/ that are mapped to shares on other servers. AND I am able to access the M: shares to the admin-server from other computers I am still logged in.
All shares are on servers with server 2012R2
After a reboot the start menu is still dead but the shares are working again.
Maybe this behavior will help someone findig a solution.Right now I am doing a bare metal restore from my network based Veeam Endpoint Storage every time this happens (about 8 times the last 3 months). This costs me 'only' 80 minutes at this workstation. Deleting and recreating/restoring the userprofile would take up to 3 hours. so you can see - not a very good workaround businesswise - ChipotleSteven61 May 4, 2016 at 03:04pmI have had this happen to two different systems (an End User and Mine), it happened to my system about a month ago and I had not seen this post (not sure how I missed it) I simply reinstalled Windows 10 right over the top of the running version like an upgrade and that fixed the problem, my only issues with this is that of course it reinstalled all the Crap that Microsoft feels we need on a work system (xbox, solitaire...) but fortunately I have a couple PowerShell scripts (including the DeCrappifier in the SW script repository) that remove that stuff quickly. It also removed my Pinned Documents from the Applications pinned to my taskbar but that is a fairly small price to pay.I found this post while looking for an alternative to reinstalling Windows for my End Users system, Hadn't considered the Google Chrome aspect, but based on the steps above I may stick with simply reinstalling Windows 10 Again. :)
- Thai PepperBenSetliff Jun 2, 2016 at 07:01pmThank you! Just used this for my home computer that upgraded from 8.1 to 10.
- Pimientorecrujo Jan 17, 2017 at 08:25pmAfter trying everything else, found that this 'simple' solution worked !!! Thank you
- PimientoCmdrSpiner Mar 24, 2017 at 11:58pmThe PowerShell script restored the base Windows apps and shortcuts. Adding %appdata%MicrosoftWindowsStart Menu to the indexing options restored all my installed programs. This solution restored complete Start menu functionality including the system icon and the tile screen. Brilliant! Thank you!
- JalapenoRich Stop May 9, 2017 at 06:18pmI had been having this issue for a couple of months and stumbled upon this solution. So far so good!
- MaceBiscuitKing May 14, 2019 at 01:33pmI haven't seen this happen yet but have saved this as a favorite just in case.
Summary :
As a graphical user interface element, the Start menu has been added to Microsoft Windows since Windows 95. It helps users find programs, tools, installed software easily. However, some people said their Start menu is not working properly, so they want to get a Start menu troubleshooter for fixing it. This post on MiniTool will show you how to do.
Start Menu Not Working Properly
What is Start menu?
In short, the Start menu is a graphical user interface element included in Microsoft Windows systems to help users find programs and perform tasks quickly.
Where is Start menu?
There are 2 widely used ways to open Start menu on Windows.
- Click on the Start button located on taskbar (in the lower left corner of your PC screen).
- Press the Windows logo (also called Start) key on your keyboard.
Windows 10 Start Menu Troubleshooter Is Needed
As the combination of Windows 7 Start menu and Windows 8 Apps menu, Windows 10 Start menu is favored by users. But some of them notice that the Start menu not working well recently – it doesn’t open at all whether you click the Start button or press the Windows logo key. The possible reason for causing such problem may be Windows update or other manual changes users have made to their systems. They desperately need a Start menu troubleshooter for fixing the problem.
This problem was fed back to Microsoft, so it released a Windows 10 Start menu troubleshooter for its users. People are able to fix the following issues with that Start menu repair tool coming from Microsoft.
- The required apps and programs are not installed correctly.
- The registry keys don't have enough permissions or the permission is not suitable.
- The tile database is corrupted somehow.
- The application manifest is corrupt due to certain reasons.
How to Use Start Menu Troubleshooter for Windows 10
If you are one of the victims of Start menu related problems: Start menu not opening, blank tiles, apps not showing in Start menu, etc. You should get a Start menu troubleshooter and use it to fix the problem.
STEP 1: Download Windows 10 Start Menu Troubleshooter
The built-in Start menu troubleshooter has been removed from Windows after its update on October 9th, 2018. But luckily, you can still download it on the internet.
You may click this link to download Microsoft Start Menu Troubleshooter and save it on your computer.
STEP 2: Run Microsoft Start Menu Troubleshooter
- Run the troubleshooter.
- Click Next in the Troubleshoot and help prevent computer problems window.
- The scan will be started and completed automatically. Just wait.
- Please follow the on-screen instructions to fix Start menu issues found by it.
Tip: You’ll receive the “Troubleshooting couldn’t identify the problem” message if there are no troubleshooting issues.
How to Fix Start Menu Not Working/Opening Manually
*1. Run System File Checker
The SFC tool is used to scan & repair corrupted or missing system files.
- Right click on the taskbar (usually at the bottom).
- Choose Task Manager from the context menu (you can also choose it after pressing Ctrl + Alt + Del).
- Select File from menu bar and choose Run new task from its submenu.
- Type powershell into the textbox, check Create this task with administrative privileges, and click on the OK button below.
- Type sfc /scannow into the window and press Enter.
- Wait for the scan to finish.
- If Windows Resource Protection found corrupt files but was unable to fix some (or all) of them, please type DISM /Online /Cleanup-Image /RestoreHealth and hit Enter.
- Wait for the process to complete.
*2. Try Windows Update
- Open Settings by pressing Windows + I.
- Select Update & Security.
- Click on the Check for updates button in the right pane.
- Wait for the checking process to finish and install any updates it finds.
*3. Create & Log into a New User Account
![Tile database is corrupted Tile database is corrupted](/uploads/1/1/8/6/118686172/270331760.gif)
- Launch Task Manager.
- Select File and then Run new task.
- Type net user NewUsername NewPassword /add -> check Create this task with administrative privileges -> click OK.
- Set a new username and password.
- Restart your computer and log into the new user account.
- Change the local account to Microsoft account and transfer files & settings.
Tile Database Is Corrupt Windows 10
Besides, you can try to troubleshoot Start menu by resetting your PC or reinstalling all Windows apps.